This site is owned and operated by the City of Launceston using software licensed from Social Pinpoint.

For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.


Privacy Statement

The City of Launceston takes the privacy of the participants using this site very seriously. Accordingly, the City of Launceston will take all reasonable and appropriate steps to protect the personal information of individuals as required by the Personal Information Protection Act 2004 ("the Act"). For more information about the collection, use and disclosure of your personal information by the City of Launceston, please refer to our Personal Information Protection Policy (17-Plx-005).


The following Privacy Statement applies to Tomorrow Together Launceston.


How will we use your information?

We use information personal to you to:

  • administer the site and manage your account
  • identify when you sign into your account
  • send you newsletters and information, provided you have agreed to us sending you this information, or when the information is necessary to assist with the administration of the site
  • respond to queries you have contacted us about
  • attribute content that you post on the site to you
  • analyse use of the site to inform improvements and enhancements
  • inform policy decisions by the City of Launceston
  • for any other purposes we indicate to you when we request your personal information.

While the City of Launceston takes measures to protect the anonymity of survey respondents we ask that you reduce the risk of inappropriate information access and exposure by not including other information in your survey response that could possibly identify you or others.

Tomorrow Together was developed as a way of engaging with our community about various topics at one time. This is what we call theme-based engagement. This was done purposefully, with an aim to reduce engagement fatigue across our community and to enable us to build a rich database of information, through consistent and continuous conversations. There will be times where information collected in previous years is still relevant to the topics being discussed today. This is because we are continually building a knowledge base that reflects the needs and wants of our Launceston community. We will use previous information collected as a starting point for certain projects or policies, where we deem relevant/appropriate.


Moderation

By monitoring this additional information that you provide, we are able to protect the integrity of the discussions from individuals and groups who may attempt to unduly influence the outcomes of a consultation process. For example, we check to ensure each user has a single email account. We also review the site to protect it from spam or trolls.


Third parties

From time to time, the City of Launceston engages consultants with varying areas of expertise. When your information is supplied to consultants, personally identifiable information is excluded but will include demographic details you have chosen to share in your survey response.


When will we contact you?

From time to time we may send you information and announcements by email, but only when you have agreed to receiving this information.

You can choose to receive newsletters and other updates from us by email. If you change your mind, you can unsubscribe at any time from emails and newsletters by following the unsubscribe link.


Access and correction

If you wish to access, correct or delete any of the personal information you have supplied to the City of Launceston, please email your request to community.engagement@launceston.tas.gov.au